Video Transcript
People talk about bad faith claims in Florida, but basically what it really means is that an insurance company has an obligation to pay claims.
They can’t only pay the claims they like. And many insurance companies make mistakes, and they act in their own best interest instead of the person who’s pursuing a claim.
Bad faith comes into existence when an insurance company has all the information it needs in order to pay a claim, but they refuse to do so, and they’re only thinking about themselves, not the person who’s injured or the person making the claim.
