people talk about bad faith claims in
0:09Florida but basically what it really
0:11means is that an insurance company has
0:13an obligation to pay claims they can't
0:15only pay the claims they like and many
0:18insurance companies make mistakes and
0:20they act in their own best interest
0:22instead of the person who's pursuing a
0:24claim bad faith comes into existence
0:27when an insurance company has all the
0:29information needs in order to pay a
0:31claim but they refuse to do so and
0:33they're only thinking about themselves
0:35not the person who's injured or not the
0:37person making the
0:40claim