Consuelo S.

Client Name: Consuelo S.

Attorneys On The Case: John Austin and Mark Roman

Case Type: Motor Vehicle Accident

The Full Story

I was at the red light when someone rear-ended my car. In that moment of the accident, I didn't really know what happened. The first thing that I thought was calling my husband, and I was crying because I was extremely scared and overwhelmed. I didn't know what to do. I was feeling dizzy. I wasn't feeling good at all.

I didn't even want to drive, and it took me several months to overcome that fear. In Colombia, if you get involved in a car accident, you get to file through the other person insurance, and they pay for everything.

I was very disappointed when I learned that I had to file the accident through my own insurance. My friend recommended working with Roman Austin. She told me that they are very solid.

Since the first moment when I met with Mark and John, they were extremely thoughtful, and that's something that I appreciated. They really cared about you as a human being, more than that business, and to me, that's more important than anything.

A lot of my family, they suggested that I should go and see maybe Latino lawyers because of my English. I really appreciated the fact that they took the time to understand what I was saying, and they explained the whole process to me.

The customer service that they have in this office, from the receptionist to the paralegals to the attorneys, is second to none.

A lot of times I wanted to give up. Roman Austin, they encouraged me to move forward. Do not hesitate to reach out to Roman Austin because they're gonna help you. You couldn't find anyone better.

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