Video Transcript
I meet people all the time who say they have a lawyer, but they’ve never met them and they’ve never spoken to them. What they really have is a law firm, but they’re not dealing with a lawyer.
It’s really important to understand that this type of business, this type of work, is a service profession, and attorneys are there to serve the client. If you don’t even know your client, how can you talk to an insurance company about what they’ve been through?
So you should expect to have a reasonable amount of contact with the attorney, and if they won’t talk to you, that should be an indication of how seriously they’re taking your case.
